Chief Operating Officer

Chief Operating Officer | Europe | Remote | Web3 Influencer Marketing Agency

RecruitBlock is collaborating with an established fast-growing Web3 Influencer Marketing Agency. Established 3 years ago this agency is built for consistent, measurable results, not vanity metrics, partnering with proven influencers who deliver high ROI. This is a dynamic Chief Operating Officer leadership role, designed for a proven executor with hands-on experience scaling Web3 marketing agencies. As COO you’ll partner directly with the founder to scale operations, teams and profitability.

About the Company

Our client is a rapidly growing Web3 Influencer Marketing Agency who partner with leading protocols, exchanges and software developers. They operate a lean data driven approach and an exclusive focus on effective influencer marketing, enabling the business to scale predictably. With a team of nearly 20 they are now looking to accelerate growth based on their proven business model.

What You’ll Do as Chief Operating Officer

·        Streamline workflows, introduce scalable systems, and build SOPs across campaign delivery, client communication, influencer ops, and reporting.

·        Lead a growing team of 11+ (across influencer managers, sales managers, copywriters, etc).

·        Set clear KPIs, run structured weekly planning, and own team performance.

·        Own P&L, improve gross margins, optimize resource allocation and align incentives to further profitability.

·        Work closely with sales, marketing, and account teams to scale revenue.

·        Build internal dashboards and performance tracking.

·        Identify gaps, build hiring plans, and lead recruitment for key operational roles.

·        Foster a culture of accountability, transparency, and continuous improvement.

What You Need

·        Proven experience scaling a Web3 marketing agency is a must-have.

·        Track record of building or optimizing agency operations and leading teams.

·        Strong understanding of agency financials: P&L ownership, margin tracking, pricing models.

·        Hands-on mindset, comfortable jumping into the weeds when needed.

·        Fluent in English and able to work mostly within the European time zone.

·        Familiarity with Web3, blockchain, influencer campaign workflows, KPIs, CRMs, task management tools, and lean scaling.

Success Metrics

·        150% revenue growth while improving net margin.

·        Clear, documented systems for all core operational processes.

·        A-level team delivering on KPIs, with minimal micromanagement.

·        New roles hired and onboarded to match agency growth.

·        Operations and financials run predictably.

What’s on Offer

·        A remote-first role in Europe within a sharp, ambitious and supportive environment.

·        An opportunity to lead growth efforts within a highly respected Web3 influencer marketing team.

·        Join a dynamic, fast-paced, data-first, forward-thinking team.

·        Competitive base compensation with quarterly bonus base on company profitability and growth.

Interview Process

Our interview process is straightforward and efficient:

·        Introductory Call – Meet with our Web3 Talent Acquisition Specialist (30 mins)

·        Founder Interview – In-depth discussion on growth strategy with a Founder team member (60 mins)

·        Final HR Interview – Wrap-up discussion with People & Culture (30 mins)

Ready to Apply?

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·      London Web3 Week | Oct 5–25 | Various venues

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Also Known As:

Remote Chief Operating Officer, Growth Lead, Director of Operations, Head of Operations, Operations Lead, Senior Operations Strategist, Marketing Operations Director, Operations Marketing Director, COO, Executive Vice President of Operations, Vice President of Operations, Operations Director, Senior Operations Manager.