We are recruiting an ambitious CRM Marketing Manager in Gibraltar with Financial / Online Trading / CFD’s background.
The successful CRM Manager will be responsible for all Mobile and Web internal marketing activities (email marketing/push notification and other engagement tools in the prospect online journey) from idea to execution, monitoring all Internal Marketing key KPIs and increasing engagement rates.
✔ Investment Firm ✔ Multi Asset ✔ Regulated FinTech
✔ Build end to end customer journey for multi jurisdictional financial audience.
✔ Define client conversion, retention and reactivation strategy, driving client engagement and increase lifetime value of customers.
✔ Create promotions on relevant events for customers.
✔ Establish a comprehensive CRM plan that strives towards delivering excellence and results.
✔ Develop and implement client communications and promotions that increase engagement with customers across all communication channels such us email, push notification, SMS etc
✔ Optimising the efficiency and quality of CRM marketing campaigns, including performance analysis, effective segmentation for targeted marketing activities
✔ Ensure the planning and performance of all aspects of customer on-boarding, retention CRM to drive customer actives and engagement.
✔ Development of a retention and yield driving comms and incentive strategy to the relevant customer groups ensuring CRM copy and creative are aligned.
✔ Deliver day to day planning and reporting of CRM, ensuring it meets the business performance by leading weekly/monthly reporting on CRM performance to key stakeholders across the FinTech business.
✔ University degree in Finance, Business, Marketing, Computer Science or a relevant field.
✔ Expert in a similar CRM Marketing role in a Financial Exchange / Online trading / FinTech company is essential.
✔ Hands on experience in building and executing online CRM marketing campaigns campaigns for Financial Exchange / Online trading / Fintech company.
✔ Good understanding of customer lifecycles within Online / Finance/ Trading or Fintech industry.
✔ Expert knowledge of CRM strategies, tools and channels in an online/ Fintech environment.
✔ A proven track record of campaign and project management in Fintech, Finance or Trading.
✔ Customer focus committed to putting the customer and the centre of their work.
✔ Can-do attitude, enthusiasm, energy and intrinsic motivation to take actions to achieve goals beyond what is required.
✔ Ambitious and eager to learn with a focus on and interest in CRM marketing and customer engagement within Fintech.
✔Able to interpret data and drive business conclusions.
✔ Evidence of working in a complex environment with multiple stakeholder interests and proven experience of strong stakeholder management.
✔Tech-savvy with strong interest for new technologies and a passion for innovation.
Apply for this Role:
Marketing Operations Manager
RecruitBlock is recruiting a Marketing Operations Manager for a global company that simplifies crypto. It is the mission of this trailblazer to make it as easy to use crypto as ecommerce today. 🚀 Hiring Company – An international listed...
Corporate Relationship Manager
RecruitBlock is recruiting for a Corporate Relationship Manager (Banking) for a leading Gibraltar regulated challenger bank with a proven track record in e-money solutions. It’s an exciting time to be a part of this new phase of growth with...
RecruitBlock is recruiting for a Compliance Officer for one of the leading international providers of professional business services in Gibraltar. This Gibraltar based company provides a range of professional and financial services including...
RecruitBlock is recruiting for a Legal Secretary for Gibraltar’s leading financial services company. With its friendly team of sector experts, this company provides a range of financial and professional services including company management,...
Group Management Accountant
RecruitBlock is recruiting for a Group Management Accountant for Gibraltar’s leading financial services company. With its friendly team of sector experts, this company provides a range of financial services including company management, trust,...
RecruitBlock is recruiting a Crypto Broker for an established Crypto / Bitcoin brokerage operating for nearly 10 years. They are seeking a Crypto Broker for their Gibraltar business, which is regulated by the GFSC. 🚀 Hiring Company –...
RecruitBlock is recruiting for an Accountant vacancy in Gibraltar. We’re supporting the recruitment and finance teams’ accelerated growth, delivering timely, efficient financial advice and management to the companies’ wider global web3...
RecruitBlock is recruiting for an Accountant vacancy in London. We’re supporting the recruitment and finance teams’ accelerated growth, delivering timely, efficient financial advice and management to the companies’ wider global web3...