CRM Retention Specialist
We are recruiting an iGaming CRM Retention Specialist in Gibraltar:
The CRM Retention Specialist have responsibility for optimising Casino CRM activity, implementing online gaming customer communications that enhance customer user experience, engagement and commercial KPI’s.
✔ Industry Leader ✔ iGaming ✔ International
✔ Propose campaigns that support the Casino CRM team to achieve KPI’s and targets. ✔ Conduct situational analysis to assess competitiveness across iGaming and online gaming markets. ✔ Perform analytics to identify gaming customer insights and online gaming business opportunities. ✔ Leverage data insights to propose A/B testing to optimise casino and online gaming campaigns. ✔ Support the definition of the Casino CRM contact plan. ✔ Design customer-focused multi-channel communications that enhance casino and online gaming experience. ✔ Create briefs to produce marketing assets for CRM. ✔ Coordinate the production of iGaming marketing materials and online casino campaigns. ✔ Ensure a high level of QA is maintained. ✔ Define target online gaming audiences and campaigns via CRM and marketing tools. ✔ Monitor and own live campaign performance against expectations. ✔ Support the marketing team with escalations. ✔ Implement CRM and Marketing best practices according to strategic and technical guidance. ✔ Review success factors and opportunities for optimisation within online gaming. ✔ Provide regular feedback on processes and tooling.
✔ Proven experience in a similar marketing position within Online Gaming.
✔ Expert experience within online gaming, preferably online Casino essential.
✔ Analytical with a data and detail focused approach within iGaming.
✔ Organised, pro-active and able to prioritise within a fast paced online gaming environment.
✔ Expert knowledge of CRM strategies, tools and channels in an online gaming environment.
✔ Ambitious and eager to learn with a focus on and interest in marketing and customer engagement within Online Gaming.
✔ Able to interpret data and drive business conclusions within online gaming.
✔ Excellent communication skills and a strong team player.
✔ Tech-savvy with strong interest for career progression and a passion for online gaming.
Innovative | iGaming | Relocation to Gibraltar
Apply for this Role:
We are no longer recruiting for this postion. Please see our jobs page to see our latest oppurtinites.
Marketing Operations Manager
RecruitBlock is recruiting a Marketing Operations Manager for a global company that simplifies crypto. It is the mission of this trailblazer to make it as easy to use crypto as ecommerce today. 🚀 Hiring Company – An international listed...
Corporate Relationship Manager
RecruitBlock is recruiting for a Corporate Relationship Manager (Banking) for a leading Gibraltar regulated challenger bank with a proven track record in e-money solutions. It’s an exciting time to be a part of this new phase of growth with...
RecruitBlock is recruiting for a Compliance Officer for one of the leading international providers of professional business services in Gibraltar. This Gibraltar based company provides a range of professional and financial services including...
RecruitBlock is recruiting for a Legal Secretary for Gibraltar’s leading financial services company. With its friendly team of sector experts, this company provides a range of financial and professional services including company management,...
Group Management Accountant
RecruitBlock is recruiting for a Group Management Accountant for Gibraltar’s leading financial services company. With its friendly team of sector experts, this company provides a range of financial services including company management, trust,...
RecruitBlock is recruiting a Crypto Broker for an established Crypto / Bitcoin brokerage operating for nearly 10 years. They are seeking a Crypto Broker for their Gibraltar business, which is regulated by the GFSC. 🚀 Hiring Company –...
RecruitBlock is recruiting for an Accountant vacancy in Gibraltar. We’re supporting the recruitment and finance teams’ accelerated growth, delivering timely, efficient financial advice and management to the companies’ wider global web3...
RecruitBlock is recruiting for an Accountant vacancy in London. We’re supporting the recruitment and finance teams’ accelerated growth, delivering timely, efficient financial advice and management to the companies’ wider global web3...