Recruiting crypto web3 & blockchain talent

CRM Retention Specialist

Gibraltar
Marketing

We are recruiting an iGaming CRM Retention Specialist in Gibraltar:

The CRM Retention Specialist have responsibility for optimising Casino CRM activity, implementing online gaming customer communications that enhance customer user experience, engagement and commercial KPI’s.

✔ Industry Leader ✔ iGaming ✔ International

Role

✔ Propose campaigns that support the Casino CRM team to achieve KPI’s and targets. ✔ Conduct situational analysis to assess competitiveness across iGaming and online gaming markets. ✔ Perform analytics to identify gaming customer insights and online gaming business opportunities. ✔ Leverage data insights to propose A/B testing to optimise casino and online gaming campaigns. ✔ Support the definition of the Casino CRM contact plan. ✔ Design customer-focused multi-channel communications that enhance casino and online gaming experience. ✔ Create briefs to produce marketing assets for CRM. ✔ Coordinate the production of iGaming marketing materials and online casino campaigns. ✔ Ensure a high level of QA is maintained. ✔ Define target online gaming audiences and campaigns via CRM and marketing tools. ✔ Monitor and own live campaign performance against expectations. ✔ Support the marketing team with escalations. ✔ Implement CRM and Marketing best practices according to strategic and technical guidance. ✔ Review success factors and opportunities for optimisation within online gaming. ✔ Provide regular feedback on processes and tooling.

Skills

✔ Proven experience in a similar marketing position within Online Gaming.

✔ Expert experience within online gaming, preferably online Casino essential.

✔ Analytical with a data and detail focused approach within iGaming.

✔ Organised, pro-active and able to prioritise within a fast paced online gaming environment.

✔ Expert knowledge of CRM strategies, tools and channels in an online gaming environment.

✔ Ambitious and eager to learn with a focus on and interest in marketing and customer engagement within Online Gaming.

✔ Able to interpret data and drive business conclusions within online gaming.

✔ Excellent communication skills and a strong team player.

✔ Tech-savvy with strong interest for career progression and a passion for online gaming.

Innovative | iGaming | Relocation to Gibraltar

Follow RecruitBlock on LinkedIn, Twitter or Facebook

Apply for this Role:

We are no longer recruiting for this postion. Please see our jobs page to see our latest oppurtinites.

Latest Vacancies

Office Manager
- Gibraltar International Asset Management Company
RecruitBlock is supporting an award-winning global asset management company headquartered in the United Kingdom with entrepreneurial spirit and family values who provide value to their global clients and partners. They have growing operations in...

View Job & Apply
Crypto Operations Manager
- A Global Leader in Cryptoassets
- London
RecruitBlock is looking for a Crypto Operations Manager for a global trading firm with decades of experience bringing technology and people together. As Crypto Operations Manager, you’ll be in charge of running our clients’ cryptoasset...

View Job & Apply
Regulatory And Compliance Team Manager
- Gibraltar - International e-money provider
The RecruitBlock team is seeking a Regulatory and Compliance Team Manager for a leading Gibraltar regulated challenger bank with a proven track record in e-money solutions. As Regulatory and Compliance Team Manager you will be responsible for...

View Job & Apply
MLRO
- Gibraltar - International e-money provider.
The RecruitBlock team are exclusively recruiting a Money Laundering Reporting Officer (MLRO) for an international start-up e-money provider. It’s an exciting time to be a part of this new phase of growth as this FinTech start-up, which will...

View Job & Apply
Chief Marketing Officer
- Remote - Digital Assets Venture Capital Firm
RecruitBlock is recruiting a Chief Marketing Officer for the marketing, strategy, and operations arm of a leading venture capital firm in the cryptocurrency and blockchain space, who are on a mission to accelerate growth for their portfolio...

View Job & Apply
Head of Growth
- Remote - Leading Crypto Venture Capital Firm
RecruitBlock is recruiting a Head of Growth for the marketing, strategy, and operations arm of a leading venture capital firm in the cryptocurrency and blockchain space, who are on a mission to accelerate growth for their portfolio companies as...

View Job & Apply
Chief Compliance Officer
- International Crypto Intelligence Platform
- New York City
RecruitBlock is partnering with a crypto intelligence platform that has experienced rapid growth over the last 18 months. This start-up has completed its Seed and Series A fundraising and has an exciting roadmap for further growth. It is now seeking...

View Job & Apply
Analyst
- Gibraltar - Quantitative Market Maker
RecruitBlock is recruiting an Analyst for a quantitative market maker specializing in cryptocurrencies and blockchain-based assets, that provides digital asset trading infrastructure, liquidity solutions and enables high velocity, efficient and...

View Job & Apply