Customer Success Manager

RecruitBlock is recruiting a Customer Success Manager for an international blockchain software development company that specialises in building enterprise crypto treasury management solutions. It’s on a mission to enable companies to easily integrate digital assets into their existing payroll, treasury and financial operations.

🚀 Hiring Company – An international crypto software development company

Our client provides seamless crypto integration for companies, with a platform that links directly into a company’s infrastructure, making the adoption of digital assets simple. As crypto adoption increases they are at the forefront of enabling organizations to transition to the next step in financial technology.

👐🏽 What’s on offer?

A competitive salary and an excellent working environment.  Flexible hybrid working (2 office days per week). Private Health insurance. Located in central Málaga. Team building, learning labs and corporate events. 25 paid vacation days + public holidays. Ongoing learning and professional development opportunities.

🧩 How will you spend your time at work?

Establishing and maintaining mutually beneficial customer relationships. Building in-depth knowledge and understanding of our customers, working closely with the Sales team. Ensuring clients have the best possible experience and their business operations are supported at all times. Understanding customer’s strategic goals and educating them on how to get the best out of the product. Actively work to fix issues, before they become issues. Gather and analyse data and use it to present and deliver key messages to senior stakeholders.

⭐ Here’s what you’ll bring to this Málaga Customer Success Manager role;

Proven experience in a similar role.  Ability to understand the complexities of the financial technology industry. Knowledge and experience in cryptocurrencies and blockchain. Ability to easily grasp technical concepts and translate them into understandable, meaningful content for customers. Empathy and a passion for customer experience Self-motivated with a positive, structured approach Great relationship builder – you’re a people person An analytical mind with a talent for problem solving Superb organisational skills – you’re able to prioritise your workload

🤝 Interview process

Interview with our Talent Acquisition Specialist (30 min). Interview with Hiring Manager (60 min). Interview with Hiring Manager and General Manager (60 min).

👍🏾 Next Steps

Further your crypto career with this incredible Customer Success Manager opportunity and reach your full potential in Málaga. Apply for Customer Success Manager by submitting your CV to our Málaga recruiters below.

🤟🏼 Helpful crypto, blockchain and web3 links

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