Recruiting crypto web3 & blockchain talent

Customer Success Manager

  • Málaga
  • B2B Jobs
  • Blockchain Jobs
  • Blockchain Technology
  • Business Development
  • Crypto Jobs
  • DLT
  • FinTech
  • Sales

RecruitBlock is partnering with an international blockchain software development company with offices in Málaga, Spain, to recruit a Customer Success Manager. This blockchain leader specialises in building enterprise crypto treasury management solutions that enable companies to integrate digital assets into their payroll, treasury and financial operations.

Customer Success Manager Vacancy with a blockchain software development company building enterprise crypto treasury management solutions.

In this Customer Success Manager role you will be joining a fast-paced, flexible and innovative environment, working alongside a passionate and knowledgeable team to ensure all customers (mostly business and enterprise customers) have an optimal experience at all points of their journey. You’ll be required to build in-depth knowledge and understanding of customers needs, bridging gaps between sales and support and ensuring strong longstanding business relationships are built that optimise customer life time value.

✔ Blockchain ✔ Crypto ✔ Málaga

Role

Build an in-depth knowledge and understanding of customers.

✔ Guide customers through the onboarding process.

✔ Educate customers on how to get the best out of their product.

✔ Nurture relationships with customers to enhance loyalty.

✔ Ensure customers are satisfied with their product and service.

✔ Work to fix issues, before they become issues.

✔ Where there is dissatisfaction, work to change this into satisfaction.

✔ Gather data, analyse and share it with stakeholders to ensure the best outcomes for customers.

Skills

✔ Demonstrable experience within a similar role.

✔ Passion for customer experience.

✔ Excellent empathy and communication skills.

✔ Great relationship builder.

✔ Problem solver and analytical mind.

✔ Ability to grasp technical concepts and translate these into simple language.

✔ High organisation, prioritisation and trust levels.

Málaga | Crypto | Blockchain

texture

Apply for this Role:

    Latest Vacancies

    • Chief Marketing Officer

      • Venture Capital Firm - Digital Assets / Crypto Remote

      RecruitBlock is recruiting a Chief Marketing Officer for the marketing, strategy, and operations arm of a leading venture capital firm in the cryptocurrency and blockchain space, who are on a mission to accelerate growth for their portfolio...

    • Head of Growth

      • Leading Crypto/ Blockchain Venture Capital Firm Remote

      RecruitBlock is recruiting a Head of Growth for the marketing, strategy, and operations arm of a leading venture capital firm in the cryptocurrency and blockchain space, who are on a mission to accelerate growth for their portfolio companies as...

    • KOL Manager

      • Leading International Crypto Venture Capital Firm Remote

      RecruitBlock is recruiting a KOL Manager for the marketing, strategy, and operations arm of a leading venture capital firm in the cryptocurrency and blockchain space, who are on a mission to accelerate growth for their portfolio companies as well...

    • Legal Counsel UK

      • Leading International Fintech Company
      • London

      RecruitBlock is recruiting for a UK Legal Counsel vacancy in London. We’re supporting the recruitment and the legal team’s accelerated growth, delivering timely, efficient advice to the companies’ wider global fintech entities. 🚀...

    • Finance Analyst

      • Institutional Staking Provider
      • London

      RecruitBlock are recruiting a Finance Analyst for a leading institutional staking provider with unrivalled institutional market knowledge and experience, along with deep crypto expertise from a team of core developers and web3 industry veterans. Our...

    • Sales Manager

      • Exciting International Blockchain Market Maker Remote

      RecruitBlock is exclusively recruiting a Sales Manager for an exciting market maker who provide market making services for dozens of digital asset projects to help improve their liquidity in the markets. With a focus on innovative technology,...

    • Accountant

      • Web3 Marketing Company with Growth Plans
      • London

      RecruitBlock is recruiting for an Accountant vacancy in London. We’re supporting the recruitment and finance teams’ accelerated growth, delivering timely, efficient financial advice and management to the companies’ wider global web3...

    • Compliance Officer

      • Established Financial Services Company
      • Gibraltar

      RecruitBlock is recruiting for a Compliance Officer for one of the leading international providers of professional business services in Gibraltar. This Gibraltar based company provides a range of professional and financial services including...