Content Designer

RecruitBlock are recruiting a Content Designer for an international crypto leader who specialise in building enterprise crypto treasury management solutions.

This Málaga based blockchain company develops software solutions that enable companies to integrate digital assets into the treasury, payroll and financial operations.

The Content Designer will have a passion for making information easy to understand and will create content that enhances their audiences experiences. You’ll be passionate about user experience design and creating straightforward, human and helpful technical copy.  

This role can be based in Málaga or remotely within the EU or the UK.

✔ Content Designer ✔ Crypto ✔ B2B Software Solutions. 

Role:

✔ Write word-perfect content for the product, documentation, email templates etc.

✔ Maintain the tone and voice at each customer touchpoint by following existing guidelines, proposing new guidelines, and sharing insights and best practices within and outside of the Customer Experience department.

✔ Partner with UX designers, product managers and engineers as an expert on voice and writing.

✔ Be the go-to person for any product copy requests – button text; error messages; link text etc.

✔ Elevate the quality of product copy, making sure it is clear, backed by data, and is compelling and actionable.

✔ Create and manage content deliverables (e.g. content audits, strategy and planning documents, microcopy, taxonomies, release notes etc.)

✔ Work closely with product owners and team delivery leads to assist in release test automation.

✔ Demonstrate how your content addresses business goals and user needs.

Skills: 

✔ An online portfolio highlighting the problems you’ve solved with the solutions you’ve crafted across different touchpoints.

✔ You’re a native English speaker with experience communicating with international audiences.

✔ Strong experience writing in a digital / tech environment preferably within, or closely linked to, a UX team.

✔ Experience with technical and product content writing / copy.

✔ Laser sharp attention to detail combined with ability to see the bigger picture.

✔ Passion for quality content and thoughtful work.

✔ Exceptional communication skills, both written and verbal. You need to be able to communicate ideas and rationale in an articulate and compelling way.

✔ You can work with colleagues to understand detailed requirements and create the appropriate content.

✔ Previous experience creating content style guides, or as a minimum you’ve worked closely with existing ones.

✔ An ability to manage and prioritise your workload across multiple projects concurrently.

✔ Ability to contribute productively in a fast-paced environment.